Terms & Conditions

1- General:

The general conditions of sale apply strictly to all sales of products made in Spain including the Canary and Balearic Islands and all countries of the world, with CIF number B19699305, and beyond, and bound to individuals. All orders made and distributed necessarily as an essential, crucial and indispensable, the unqualified acceptance by the Customer of the General Conditions of Sale of our existing products the day they perform the appropriate order. In addition, you acknowledge that acceptance of these conditions involve the application of the order to which they relate, and to any subsequent order, except for those cases in which new conditions are brought to its attention by the Company ROCIO FERNANO ZURITA .S.L. The fact that at some point resort to any of these conditions can not be interpreted or equal to renounce recourse to them in the future or the past. Applicable law and jurisdiction. The interpretation and enforcement of conditions, and all the acts resulting from them, shall be subject to Spanish law, unless there are public policy provisions contrary to it.

2- Costs:

Published prices are in Euros and are valid except for typographical errors. All prices include VAT applicable on the date of the order, any change in VAT rate will be applied automatically to the prices of the products sold in Spain offers on products sold is shown in the “Offers” or indicate Product tab, and if not stated otherwise, are valid while displayed on the screen.

3- Different modes of payment:

When ordering, the customer can freely choose to pay your purchases by: Credit Card, Paypal, Bank Transfer, Cash on delivery

4- Product:

Tenders are valid within the limits of available stocks. We reserve the right to change the product mix according to the constraints imposed by its suppliers. The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way the seller.

5- Shipping:

  1. Products purchased will be delivered to the person and address listed in the order.
  2. By default, the bills are sent to the email address specified by the customer at the time of discharge.
  3. Saturdays, Sundays and holidays there will be no way out and delivery orders.
  4. However the delay does not imply or cancel the order or any compensation.
  5. An order is considered delivered when the carrier delivers the package or packages and the customer signs the delivery receipt. The client must check the condition of the goods receipt and indicate any anomalies on the delivery receipt of delivery.
  6. For shipments outside Spain please contact us.

6- Políticas de devoluciones y anulaciones

6-1 Returns and Cancellation Policies Return Merchandise:

Our policy, in compliance with current legislation, is to grant the right to return any item purchased within 8 days from the date of receipt. No need to provide any explanation, any article purchased, shall be entitled to its return, in their original packaging, sealed and in perfect condition will be accepted without further. Within a maximum of 8 days of receipt of the return, ROCIO FERNANO ZURITA .S.L. undertake to refund. Before returning, you must notify the customer service department. If the reason for the return was that the returned item is defective or not consistent with that requested in the order, we will bear the costs of the return and redelivery. If the reason for return is that the request is not satisfied, we will refund the amount but not shipping or return shipping charges.

6-2 Cancellation of order:

If you cancel the order arrives before the goods the customer will not have any expenses. In the event of cancellation after the departure order, the customer will be responsible for shipping and the cost of returning the same order.

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